Company
Wen Cheng
Industry
Restaurant chain
Use Case
Onboarding & Operations
Team size
11+ locations
Try Bounti
See how frontline teams run every location to one standard.
The challenge
Consistent onboarding: New employees should learn the same knowledge and standards, no matter which location they work at.
Making operational standards stick: Processes have to be carried out reliably and regularly in day-to-day work.
Different requirements: E-learning, checklists and audits shouldn’t be spread across several different tools.
The solution
Wen Cheng uses Bounti as the central platform for employee training and operational processes.
Digital onboarding: New employees get access to the same learning content and can build their knowledge on their own.
Digital checklists & audits: Operational routines and quality checks are organized in one platform.
Central knowledge library: Employees can access relevant information at any time and deepen their knowledge independently.
The results
High adoption: New employees respond especially well to Bounti.
Self-directed learning: In their first weeks, employees can already get to know processes and standards on their own.
Consistent knowledge transfer: Every employee has access to the same training content.
Fewer tool switches: E-learning, checklists and audits are combined in one platform.
Central process organization: Operational standards can be mapped in one shared solution.
Tips from Wen Cheng
“New team members are especially curious and motivated in their first weeks. With a central knowledge library, they can get to know routines, standards and training content on their own from day one.”
About Wen Cheng
Wen Cheng is a Berlin restaurant chain known for its hand-pulled Chinese biang biang noodles. With freshly prepared dishes, bold flavors and a modern restaurant concept, Wen Cheng has made a name for itself in Berlin’s food scene. Today it runs 11+ locations.
