Company
Coffee Fellows
Industry
Coffee shops
Use Case
Audits & Quality
Team size
300+ locations
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The challenge
Lack of transparency: Operational data was scattered across Excel, SharePoint and multiple systems.
High administrative effort: Tracking tasks, audits and corrective actions was time-consuming.
Consistent standards across locations: Maintaining consistent quality standards across 300+ locations was essential.
The solution
Coffee Fellows uses Bounti to centrally manage operational processes, audits and quality standards.
Digital audits & checks: Quality inspections and corrective actions are documented and tracked directly in Bounti.
Centralized dashboard: Area managers get a clear overview of locations, tasks and outstanding actions.
Digital documentation: Photos, task histories and status updates make quality management transparent and traceable.
The results
Full transparency – real-time visibility across all locations.
Significantly faster follow-ups on tasks and corrective actions.
Several hours saved per week for each area manager.
Significantly less administrative work for area managers.
Better documentation through photos and digital records.
Faster response to quality issues and greater accountability.
Tips from Coffee Fellows
“Don’t wait until your processes become too complex. Keep it simple.”
“Start with a pilot – that’s how we started, too.”
“Those who overcome the initial hurdle will love the product.”
About Coffee Fellows
Coffee Fellows is an international coffee shop chain with over 300 locations worldwide. The company offers specialty coffees, snacks and a variety of food options.
